Introduction

This guide outlines how Brands can integrate directly with Nok’s APIs.

Nok's Returns Management Platform (RMP) optimizes returns processing and maximizes the value of inventory for brands. Brands interact with the RMP through API endpoints documented here, which handle RMAs, returns, sales orders, transfers, products, and inventory. For proper integration, brands must also provide their own API endpoints to receive communications from the RMP, including return receipts, disposition updates, and shipment confirmations. This two-way integration enables quick and accurate merchandising and strategic disposition of returns and excess inventory, helping brands achieve maximum recovery value at optimal speed.

API Overview

Authentication and Authorization

Nok will provide the brand with API keys during onboarding. The brand will be supplied with a Production API key and a Test API Key to use for development.

The API key will need to be passed in the header as outlined in the Header Specification below.

Header Specification

Requests to Nok’s APIs require the following headers at minimum:

Content-Type: application/json Accept: application/json

x-api-key: {api_key}